Refund Policy
Last Updated: [7th of June, 2024]
At Jewel Spotless, we strive to provide top-notch car detailing services. If you are not completely satisfied with our services, please review our refund policy below.
1. Satisfaction Guarantee
1.1 Our Commitment
We are committed to delivering high-quality services that meet your expectations. If you are not satisfied with the service provided, please let us know immediately.
2. Refund Eligibility
2.1 Service Complaints
If you are dissatisfied with the service you received, please contact us within 24 hours of the service completion. We will investigate your complaint and, if deemed appropriate, offer a re-service or a partial/full refund.
2.2 Pre-Paid Services
For any pre-paid services that have not been rendered, you can request a full refund within 14 days of purchase. Refund requests must be made before the scheduled service date.
3. Non-Refundable Items
3.1 Products
Products purchased from Jewel Spotless, including car care products and accessories, are non-refundable unless they are defective or damaged upon receipt.
3.2 Gift Cards
Gift cards are non-refundable and cannot be exchanged for cash.
4. Refund Process
4.1 Contact Us
To request a refund, please contact our customer service team at contact@jewelspotless.com or call +15752219131 with your service details and reason for the refund request.
4.2 Processing Time
Once your refund request is approved, we will process your refund within 7-10 business days. Refunds will be issued to the original payment method used during the purchase.
5. Changes to This Refund Policy
We may update this Refund Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this Refund Policy periodically.
Contact Us
If you have any questions or concerns about our Refund Policy, please contact us at contact@jewelspotless.com or call +15752219131.